QSAI advocates for every passenger who chooses to travel with us.
For the past 3 years, QSAI and its team of award-winning partners have conducted extensive regulatory, scientific and industry research to perform a global review on Special Meal requirements.
The result? The most up-to-date onboard catering guidelines for Special Meals; helping ensure all travellers have access to food choices that respond to their dietary needs and preferences.
QSAI advocates for every passenger who chooses to travel with us.
For the past 3 years, QSAI and its team of award winning partners have conducted extensive research and a global review on Special Meals.
The result? The most up-to-date onboard catering guidelines for Special Meals; helping ensure all travellers have access to food choices that respond to their dietary needs and preferences.
Who We Are
QSAI is a community of the world’s best airline and railway carriers, caterers, and industry leaders, passionate about providing an elevated food experience for all passengers.
We lead the way to excellence by upholding industry-recognized food safety and quality standards for the onboard catering industry and by continuously monitoring the onboard food supply against evidence based international benchmarks.
QSAI puts the passenger experience first. Our diligent approach demonstrates a commitment to eliminate onboard food safety incidents and ensure that passengers receive high quality food, with meal choices that respond to their dietary needs. Ultimately, we believe that travelers should be confident that every effort is made to provide a safe and satisfying food experience.
QSAI cares about what you eat, and together, we are looking out for you on this journey and the next.
We care about what you eat.
We are QSAI.
Our Community
What We Believe
Passenger Care & Satisfaction
Passenger Care & Satisfaction
Every traveler should feel confident about the safety of their food at every point of their travel journey. QSAI protects and advocates for each passenger who chooses to travel with us.
Cost Sharing &
Resource Efficiency
Cost Sharing &
Resource Efficiency
QSAI passenger carriers share in the cost of auditing wherever they use the same catering facilities – resulting in a small fraction of operational spending.
Harmonized Industry
Standards
Harmonized Industry
Standards
Global standards established for the industry intended to reduce food safety risk and improve food quality, based on scientific principles, international regulatory guidelines, and industry best practice.
Community
Community
All stakeholders have a voice. QSAI brings together industry leaders, food safety experts, passenger carriers, on-board catering organizations, food and logistics brokers, and manufacturing professionals to encourage dialogue, industry progress and continuous improvement.
Risk-based Monitoring
Risk-based Monitoring
QSAI conducts third-party audits based on risk whereby resources are dedicated to where they are needed most. This approach aims to increase confidence in food safety oversight, facilitate knowledge acquisition and transfer and drive food safety compliance.
